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Acadia Bay Consulting logo

DATA PRIVACY POLICY

Effective Date: [August 12, 2025]

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1. Purpose

Acadia Bay Consulting is committed to protecting the privacy and security of client, partner, and employee information. This policy outlines how we collect, use, store, and share personal data in compliance with applicable privacy laws, including GDPR, CCPA, and other relevant regulations.

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2. Information We Collect

We may collect:

  • Client Information: Contact details, business information, project requirements, and payment details.

  • Employee/Contractor Information: Contact details, HR records, payroll and tax information, and performance data.

  • System & Platform Data: Information entered into Salesforce, Fonteva, StoreConnect, or other systems we configure or manage.

  • Website Data: IP addresses, browser type, and analytics for site performance.

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3. How We Use Data

Data is used to:

  • Deliver contracted services (implementation, customization, optimization, and support).

  • Communicate project updates, invoices, and important notices.

  • Improve our services and platforms.

  • Meet legal, regulatory, and contractual obligations.

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4. Data Sharing

We do not sell personal information. We may share data only with:

  • Trusted service providers (e.g., Salesforce, Fonteva, StoreConnect) strictly for service delivery.

  • Regulatory bodies when legally required.

  • Internal staff and vetted contractors bound by confidentiality agreements.

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5. Data Storage & Security

  • Data is stored in secure, access-controlled systems.

  • Encryption is used for sensitive information both in transit and at rest.

  • Access is restricted based on role necessity.

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6. Data Retention

We retain data only as long as necessary for business, legal, or contractual obligations, after which it is securely deleted or anonymized.

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7. Your Rights

Depending on applicable law, you may:

  • Request access to your personal data.

  • Request corrections or deletion of your data.

  • Withdraw consent for certain processing.

  • Request a copy of your data in a portable format.

Requests can be sent to [privacy [at] acadiabay [dot] com].

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8. Cookies & Tracking

Our website may use cookies to improve user experience and track usage patterns. You can manage cookie preferences via your browser settings.

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9. Changes to This Policy

We may update this policy periodically. Updates will be posted with a revised "Effective Date."

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