LEADERSHIP, PLATFORMS & PURPOSE: THE ACADIA BAY BLOG
Candid insights from our founder on running a mission-driven consulting business, raising the bar for AMS support, and helping associations and nonprofits thrive on Salesforce.
When Familiar Turns Into Friction There comes a point in the life of every enterprise system where familiar turns into friction. You feel it when a simple change takes weeks, or when staff quietly avoid the system because it feels cumbersome or unreliable. That moment is often the right time to pause and ask whether your CRM still supports your strategy. The signals I see most often include: Simple changes are no longer simple, such as adding a data point, adjusting a dues ca
Salesforce Does Not Have to Feel Overwhelming I've been working Salesforce for over 16 years, and the biggest complaint I hear is how confusing the system can be for a new user. A Salesforce-based AMS is incredibly powerful, but without thoughtful setup, it can feel noisy and intimidating. Here are three quick tips I regularly give teams to simplify the Salesforce AMS user experience. 1. Create Custom Apps for Different Teams Every Salesforce org comes with pre-configured App
