FONTEVA
SUCCESS PLANS
Trusted Salesforce & Fonteva Expertise. On Subscription.
Keep your Fonteva org healthy, optimized, and supported with guaranteed response times and monthly flexibility. Whether you're fixing issues, applying bugfixes, or planning upgrades, our certified consultants are just a ticket away.
WHAT'S INCLUDED
Flexible Monthly Hours
Use your plan hours for support, bugfixes, small enhancements, or admin tasks. Whatever you need that month.
Guaranteed Response Times
Critical issues receive a response within 2–4 hours, depending on plan tier.
Fonteva Bugfix Installs
We test, install, and verify Fonteva patches to ensure smooth releases and platform stability.
Certified Consultant Support
Salesforce-certified experts with deep Fonteva experience. No handoffs, no outsourcing.
Time-Tracked Reporting
We log and report every hour of support so you see how your money is spent. Total transparency.
Proactive Reviews
(Premier only)
Quarterly org check-ins and an annual report to keep your org aligned and efficient.
WHEN TO START A SUPPORT PLAN
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PLAN TIER DETAILS
Basic
Starts at:
$1,850/month
SLA (Critical):
4 hours
Highlights:
For steady-state orgs needing bugfixes, admin support, and fast turnaround.
Premier
Starts at:
$3,900/month
SLA (Critical):
2 hours
Highlights:
For growing orgs with active dev, upgrades, or evolving needs. Includes quarterly reviews and proactive strategy.
💬 Need something in between? Let’s build a plan that fits.
🚫 Unused time does not roll over.
NOT READY FOR A PLAN?
We offer ad hoc support for new clients. Flexible, fast, and billed at our standard consulting rate.
LET'S SUPPORT
WHAT YOU'VE BUILT
From bugfix installs to platform guidance, we keep your system clean, stable, and working for your team, not against it.
Visit us on the Salesforce Appexchange and LinkedIn
